Helplines

CRISIS LINES

In an emergency: Call 999

If you are not in immediate danger, call 111, go to your local A&E department, or contact your GP for an emergency appointment.

Contact the Samaritans Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

www.samaritans.org 116 123 (free to call from within the UK and Ireland), 24 hours a day

Email: jo@samaritans.org

Use the 'Shout' crisis text line- text SHOUT to 85258

Rethink Mental Illness
  • Rethink Mental Illness works to help everyone affected by severe mental illness, such as schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding.
  • National Advice Service: 0300 5000 927 (Open 10am to 2pm, Monday to Friday)
  • Email advice@rethink.org
Depression UK

Depression UK aim is to promote mutual support between individuals affected by or at risk from depression, promoting self help, recovery & personal growth. We believe our members are helped if they share their problems with fellow sufferers as they understand what it feels like to suffer from depression. Members can share their thoughts, feelings, hopes, disappointments & successes to offer mutual support to each other.

Mind
  • Mind offers advice, support and information to people experiencing a mental health difficulty and their family and friends. Mind also has a network of local associations in England and Walesto which people can turn for help and assistance.
  • Lines are open Monday to Friday 9am to 6pm (except bank holidays).
  • InfoLine: 0300 123 3393to call, or text 86463
  • Email info@mind.org.uk
Young Minds

 

  • Parents helpline: 0808 802 5544(Mon-Fri from 9.30am to 4pm)
  • YoungMinds Crisis Messenger: text YM to 85258
The Mix

Helpline: 0808 808 4994
For any age, we’re here to take on the embarrassing problems, weird questions, please-don’t-make-me-say-it-out-loud thoughts you have. We give you information & support to deal with it all. We’ll connect you to experts & your peers to give you the support & tools you need to face the challenge you’re facing – for everything from homelessness to finding a job, money to mental health, break-ups to drugs.

Bipolar UK
  • A charity helping people living with manic depression or bipolar disorder.
PAPYRUS UK
  • PAPYRUS is the national charity dedicated to the prevention of young suicide. They support young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.
  • Helpline: 0800 068 4141
  • Text: 07786209697
  • Email: pat@papyrus-uk.org
  • Open 10am-10pm on weekdays and 2pm-10pm on weekends and bank holidays
Men's Health Forum

24/7 stress support for men by text, chat and email.

Kooth.com
  • is an online counselling service that provides vulnerable young people, between the ages of 11 and 25, with advice and support for emotional or mental health problems. Kooth.com
  •  offers users a free, confidential, safe and anonymous way to access help.
Sane
  • SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.
  • Saneline: 0300 304 7000(local rate on BT landlines) Open 4:30-10:30pm every day
Students Against Depression

Developed in consultation with students who have been affected by depression, low mood or suicidal thoughts. Many of their stories and suggestions are included on the site.

NHS mental health services

Find information, advice and local services on the NHS website. You can also get advice from the NHS 111 phone service.

Anxiety UK
  • Charity providing support if you have been diagnosed with an anxiety condition.
  • Phone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm)
Childline
  • Childline is a counselling service for children and young people. You can contact Childline in these ways: You can phone on 0800 1111, send us an email, have a 1-2-1 chat with us, send a message to Ask Sam and you can post messages to the Childline message boards. You can contact Childline about anything - no problem is too big or too small. If you are feeling scared or out of control or just want to talk to someone you can contact Childline.
No Panic
  • Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.
  • Phone: 0844 967 4848(daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider's Access Charge
Campaign Against Living Miserably (CALM)
  • A helpline for men in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.
  • Helpline for men: 0800 58 58 58
  • Webchat: www.thecalmzone.net/help/webchat/
  • 5pm to midnight, every day of the year
OCD Action
  • Support for people with OCD. Includes information on treatment and online resources.
  • Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider's Access Charge
NSPCC
  • Children's charity dedicated to ending child abuse and child cruelty.
  • Phone: 0800 1111for Childline for children (24-hour helpline)
  • 0808 800 5000for adults concerned about a child (24-hour helpline)
OCD UK
  • A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
  • Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)
Alzheimer's Society
  • Provides information on dementia, including factsheets and helplines.
  • Phone: 0333 150 3456 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends)
Refuge
  • Advice on dealing with domestic violence.
  • Phone: 0808 2000 247 (24-hour helpline)
Cruse Bereavement Care

Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm)

Alcoholics Anonymous
  • Phone: 0800 917 7650 (24-hour helpline)
National Gambling Helpline
  • Phone: 0808 8020 133 (daily, 8am to midnight)
Rape Crisis

To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm)

Narcotics Anonymous
  • Phone: 0300 999 1212 (daily, 10am to midnight)
SwitchBoard

If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.

Beat

Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)

You Are Never Alone

There are always people who are willing to listen and help no matter what our minds might tell us. Though Mental Health Friends are not professionals, the community is always here to lend an ear or a hand. 

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